Privacy Policy

Turions Facility Services
Effective Date: 01.08.2026
Website: www.turions.de

Privacy Policy

Turions Facility Services ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.

1. Data Controller

Turions Facility Services

Berlin, Germany

📧 Email: jt@turions.de

🌐 Website: www.turions.de

2. Information We Collect

We only collect personal information that is necessary for providing our services.

This may include:

• Name

• Company Name

• Email Address

• Phone Number

• Address

• Service Inquiry Details

• Messages submitted through our Contact Form

We do not collect sensitive personal information unless legally required.

3. How We Use Your Information

Your information is used solely to:

• Respond to your inquiries

• Prepare quotations

• Provide requested services

• Schedule appointments

• Improve customer service

• Communicate regarding projects

• Fulfill legal obligations

We will never sell or rent your personal data.

4. Legal Basis for Processing

Under Article 6 GDPR, we process your data based on one or more of the following:

• Your consent

• Performance of a contract

• Legitimate business interests

• Legal obligations

5. Contact Forms

When you submit a form through our website, we collect the information you voluntarily provide.

This information is used only to respond to your request and provide our services.

6. WhatsApp Communication

If you contact us through WhatsApp, your communication is subject to WhatsApp's own Privacy Policy.

We only use your WhatsApp information to respond to your inquiry or provide customer support.

7. Email Communication

When you email us, we retain your message and contact information solely for communication related to your inquiry or our services.

8. Cookies

Our website may use cookies to improve user experience.

Cookies may help us:

• Remember preferences

• Improve website performance

• Analyze website traffic

You can disable cookies through your browser settings.

9. Analytics

Our website may use analytics tools to understand how visitors use our website.

These tools may collect anonymous information such as:

• Browser type

• Device type

• Pages visited

• Time spent on pages

• General geographic region

This information does not personally identify you.

10. Google Services

Our website may use Google services including:

• Google Maps

• Google Fonts

• Google Analytics (if enabled)

Google may process certain technical information according to its own Privacy Policy.

11. Data Storage

Your information is stored securely using appropriate technical and organizational measures.

We retain personal data only as long as necessary for:

• Providing our services

• Legal requirements

• Accounting obligations

• Business records

12. Sharing of Information

We do not sell your personal information.

We may share your data only with trusted service providers when necessary, such as:

• IT service providers

• Website hosting providers

• Email providers

• Accounting professionals

• Government authorities where legally required

All service providers are required to protect your information.

13. Data Security

We implement appropriate security measures including:

• Secure hosting

• SSL encryption

• Restricted access

• Secure backups

• Regular security updates

While we strive to protect your information, no internet transmission is completely secure.

14. Your Rights under GDPR

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion ("Right to be Forgotten")

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent at any time

• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at:

jt@turions.de

15. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party websites.

We encourage you to review their Privacy Policies.

16. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page together with the updated effective date.

18. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us.

Turions Facility Services

Berlin, Germany

📧 jt@turions.de

🌐 www.turions.de

GDPR Compliance Statement

Turions Facility Services is committed to processing personal data responsibly, transparently, and securely in accordance with the EU General Data Protection Regulation (GDPR) and applicable German data protection laws.